Congratulations to the entire team at Country Center for a recently obtaining a Deficiency-Free Survey!!!
Rehabilitation Center in Newburyport, MA
Country Center for Health and Rehabilitation welcomes you, and thanks you for choosing our center for your healthcare needs. An exceptional community healthcare resource for many years, we exceed expectations in meeting the needs of individuals who require short-term rehabilitative care following hospitalization, or are in need of long-term skilled nursing care. Our staff of concerned and dedicated professionals is committed to helping everyone through providing support and guidance on a one-to-one basis.
Whether you join us for a brief stay or call us your home, we want you to feel as comfortable as you would amongst family, while receiving care such as physical therapy, occupational therapy, or speech therapy. Country Center for Health and Rehabilitation also provides a myriad of medical services including pulmonary rehabilitation, heart failure services for CHF, cardiac recovery, amputee rehabilitation, stroke rehabilitation and wound care management to name a few.
Country Center for Health and Rehabilitation prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have received a "Customer Experience Award - 2016" from Pinnacle Quality Insights demonstrating our center's commitment to the "Four Pillars" of our mission statement: Kindness, Compassion, Service and Excellence.
This is my 2nd stay at Country Center for Health & Rehabilitation within the past year for my COPD. I had heard that Country Center had done some renovations and specialized in short-term rehabilitation. My stay has been great, it felt almost like a home experience, whatever I needed they were always right there from the nurses to CNA’s to dietary to housekeeping, I never wanted for anything. The staff made me feel like I was part of their family, like they were taking care of their mother. The therapy staff was excellent and gave me what I needed. I went way beyond my goals with the help of all the staff, they made me feel like a brand new woman. All the staff always had a smile on their face, was friendly, and never made me feel rushed. People went above and beyond for me. I had a roommate towards the end of my stay and to hear the staff interact with a person I didn’t know made me feel good because they were so kind, patient and friendly. If anyone is looking for placement for themselves, a loved one I would highly recommend Country Center, its home away from home.
In the Nursing home business Excellence is not a skill, It is an Attitude. My Mom has been at the Country Center for Health and Rehabilitation for almost a year. During that time I have had the privilege to observe some of the finest, most dedicated professionals truly care for my mother better than I'd hope would be possible. April, Cheryl, Terri, Kelsey and Juanni (I hope I spelled it correctly) put the "A" Attitude. This "A" team brings something extra to the way they do their job. They see each of the residents as unique and spend time to know them as individuals which is no small task. I want to express my gratitude to each of you for not just doing your job..... but for doing it with passion and dedication. You have made a difference and it shows...Thank you!