Congratulations to the entire team at Country Center for a recently obtaining a Deficiency-Free Survey, our 2017 Pinnacle Customer Experience Award and our 5-Star CMS recognition!!!
“We have a great staff here and we do a tremendous amount of care training to keep their skills up to date. Our team excels in customer service and always work to make this center a great environment for our residents and their families, as well as our employees; it’s great for our staff to be recognized in such a way. These are wonderful accomplishments and we couldn’t be more proud!” – Jennifer Pelletier, Administrator
Country Center for Health and Rehabilitation prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have received a “Customer Experience Award – 2017” from Pinnacle Quality Insights demonstrating our center’s commitment to the “Four Pillars” of our mission statement:
Kindness, Compassion, Service and Excellence.