Congratulations to the entire team at Country Center for a recently obtaining a Deficiency-Free Survey, our 2017 Pinnacle Customer Experience Award and our 5-Star CMS recognition!!!
“We have a great staff here and we do a tremendous amount of care training to keep their skills up to date. Our team excels in customer service and always work to make this center a great environment for our residents and their families, as well as our employees; it’s great for our staff to be recognized in such a way. These are wonderful accomplishments and we couldn’t be more proud!” – Jennifer Pelletier, Administrator
Country Center for Health and Rehabilitation prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have received a “Customer Experience Award – 2017” from Pinnacle Quality Insights demonstrating our center’s commitment to the “Four Pillars” of our mission statement:
Kindness, Compassion, Service and Excellence.
The American Health Care Association / National Center for Assisted Living has also identified our center as top performer in their Quality Initiative Recognition Program. Our center was recognized for our achievements in their Quality Initiative Recognition Program.